What We Do!
We enable brands to deliver on their promised customer service experience with best-in-class operational excellence
Unified Communication
UC is to integrate diverse hardware and software applications to harmonize synchronous & asynchronous communication
Contact Center
A contact center is a central point from which all customer interactions across various channels are managed.
Cyber Security
Cyber security is the state or process of protecting and recovering networks, devices and programs from any type of cyberattack.
Data Science Analytics
Data Science is a blend of various tools, algorithms, and machine learning principles with the goal to discover hidden patterns from the raw data.
Cloud Engineering
Maximum ROI on cloud-based products and platforms – whether public, private or hybrid environments.
Digital Transfomation
Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements.
Innovating Customer Service Experience
A1 Unified Solution enables brands to deliver on their promised customer service experience with best-in-class operational excellence. We help assemble solutions for memorable digital experiences using the best available technologies and maximizing your existing investments.